Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Peugas collects, uses, and discloses your personal data when you visit our website or make a purchase. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
1. Data We Collect
We collect information you provide directly to us, including: your name, email address, shipping address, and payment details when placing an order; messages you send us via customer support. We also collect certain data automatically when you visit our site, including: your IP address, browser type, device information, pages visited, and time spent on the site. This is collected via cookies and similar technologies.
2. How We Use Your Data
We use your personal data to: process and fulfil your orders; send order confirmations and shipping updates; respond to your questions and support requests; prevent fraud and ensure the security of our service; improve our website and customer experience; send marketing communications where you have given consent or where we have a legitimate interest under GDPR Article 6(1)(f). You may opt out of marketing emails at any time via the unsubscribe link in any email.
3. Cookies
We use cookies to operate our site, remember your preferences (such as language and currency), and analyse traffic. You may configure your browser to refuse cookies, though some features of the site may not function correctly as a result. By continuing to use the site, you consent to our use of cookies.
4. Sharing Your Data
We share your data only as necessary to operate our business: with Stripe to process payments securely; with shipping carriers to deliver your order; with analytics providers to understand site usage. We do not sell your personal data to third parties. All third-party service providers are contractually required to keep your data secure and use it only for the purposes we specify.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements. Order data is typically retained for 7 years in accordance with Portuguese tax law. You may request deletion of your data at any time (see Section 7).
6. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Your Rights
Under GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data ("right to be forgotten"); object to or restrict processing of your data; receive your data in a portable format; withdraw consent at any time where processing is based on consent; lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt. To exercise any of these rights, please contact us at hello@peugas.com.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Payment information is encrypted via TLS and processed exclusively by Stripe — we never store your card details on our servers.
9. Children's Privacy
Our service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised date. Your continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact
For any questions or requests regarding this Privacy Policy, please contact us at: hello@peugas.com